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Plan your visit

Your visit to Ethias Theater Hasselt will be unforgettable if you prepare it well. Click on the links below for more information.

Tickets

Tickets for your favourite artist or show?
How to book for large groups?
How to order for people with disabilities and/or wheelchair users?
Order your tickets at the right place and in all safety.

What to do if you lost or didn’t get your tickets?

Mobility

How to get to the Ethias Theater by car, public transport or by bike?
Where are the parking spots for disabled visitors?

Visitors with a disability

We strive to welcome disabled visitors as best we can and to let you enjoy a concert or show in the best conditions. Please request your places by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to service@teleticketservice.com, clearly mentioning that you are a visitor with a disability.

Getting tickets
Wheelchair spaces
Parking spots for disabled visitors

Seating plan

Where can you find your seat?
Where are the places for disabled visitors?

Access / Visit with toddlers

When do the doors open?
What are the safety measures?
What special arrangements apply to toddlers at children’s shows?
What should you do if you still haven’t received your tickets just before the event?

Large bags are not allowed

Bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are FORBIDDEN.

Cloakroom

Where do you find the cloakroom and how much do you pay?

Food and beverages

Enjoy some food and beverages in the Ethias Theater foyer.
Or go dining at Bar-Ristorante Crudo.

Payment

Pay at every point of sale with your bank card, smartphone.or your Sportpaleis Group Cashless Card

VIP Experience

A romantic date night for two?
Doing business in a relaxed environment during an event in the Ethias Theater?
Rewarding your employees with an unforgettable evening?
Discover our VIP Experiences.

Enjoy with your group

Make memories that will last a lifetime with your association or group.
Sportpaleis Group offers special group deals or benefits for many events.

B2B rental

Ethias Theater Hasselt, with its capacity of up to 3,000 people, is a unique location in the province of Limburg. The hall with stage tower is ideal for organizing seminars and congresses.

Explore Hasselt, book your hotel

Combine your visit to the Ethias Arena with a visit to Hasselt.
Explore “the city of jenever (or Dutch Gin)” and book an overnight stay in a hotel.

Stay up to date

Subscribe to one or more of our newsletters to get updates regarding our events.

Frequently asked questions

You lose your tickets, you forget your coat,… What should you do now? You will find answers to these and many other questions in our FAQ section.

Opening hours and contact

Please consult the event details page for the exact start and end time.

Our administrative services can be reached by phone on working days from 9.30 till 12.00 noon and from 1 till 5 p.m. Or send us an e-mail.
Contact us