Bekijk deze website in het Nederlands | Afficher ce site en français

Back to Plan your visit

Opening of the doors

Access to the venue

Visit with toddlers

We very often have children’s shows in our theatre. If you come to Ethias Theater Hasselt with small children, please keep in mind the following arrangements.

Lost or not received your tickets?

For a number of events, tickets are only available a few weeks before the event. If you chose to send your tickets by post, you will receive them at least a few weeks before the event. If you agreed to the standard delivery method in the form of e-tickets, your e-tickets will be available for download a few weeks before the event at the latest. Log in to the website of Tele Ticket Service and go to “My account”. As soon as your e-tickets are available for download, you will also receive an email with a direct link to it.

If you have requested that your tickets be sent by post and you have not received them shortly before the event, there is a chance that your tickets may have been lost. Please contact Tele Ticket Service to replace your tickets.

from Belgium: 070 345 345 (max. 0.30 euros/min.)
from the Netherlands: 0900 45 000 45 (0.45 euros/min.)
international: +32 34 00 00 34
On working days between 2 p.m. and 6 p.m.

NOTE: tickets can only be sent or prepared for download once Tele Ticket Service has received confirmation of your payment from the bank. If you pay by traditional bank transfer, this can take a few days. You can check the status of your reservation (and payment) on the website of Tele Ticket Service log in and go to “My tickets”. If the status ‘Payment required’ is replaced by ‘Ready to send’ or the pdf icon of your e-tickets, your payment has been processed correctly.